REFUND POLICY
Last Updated: June 14, 2026
1. Unconditional 14-Day Money-Back Guarantee
We want you to be completely satisfied with CCyberSecurity. We offer an unconditional, 14-day money-back guarantee on all subscription plans. If you decide that CCyberSecurity does not meet your needs within the first 14 days of your purchase, you are eligible for a full, 100% refund — no questions asked.
2. Reseller & Merchant of Record Statement
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle processes all payments, billing operations, sales taxes, and refund requests in accordance with their policies.
3. How to Request a Refund
All refund requests are processed by Paddle. You can request a refund through any of the following methods:
- Via Paddle Support: Visit paddle.net to search for your transaction and initiate a refund request directly.
- Via Receipt Email: Open the purchase confirmation or receipt email sent to you by Paddle, and click on the "View receipt" or "Refund options" link to submit your request.
- Via Contacting Us: You may reach out to our team at mminfocare@gmail.com. Please note that we handle all support queries and enquiries regarding our educational platform here. We will assist you in initiating the refund process through Paddle.
4. Guidelines & Effects of Refund
Once a refund is processed, your subscription will be deactivated, and your access to premium training environments, updates, and support will be terminated. Refund requests must be submitted within 14 calendar days of your initial purchase date or renewal date to be eligible under our guarantee.
Support Email: mminfocare@gmail.com
Billing Portal: paddle.net
Address: #33,6th Main, Bannerghatta Main Rd, New Gurappana Palya, BTM Layout 1, Bengaluru-560029, Karnataka-India